Your privacy matters to us. This Privacy Policy explains exactly what personal data nurtar collects, why we collect it, how we use and protect it, and what rights you have over your own information. We believe in full transparency — no fine print surprises.
Effective Date: January 1, 2026These six principles guide how nurtar handles your personal data. They summarize our approach — the full details are in the policy below.
nurtar uses SSL encryption, secure data storage, and access controls to protect your personal information from unauthorized access, disclosure, or misuse. Your data is treated with the same care we'd want for our own.
nurtar does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information is used solely to operate and improve the nurtar platform and to comply with our legal obligations.
You have the right to access, correct, and request deletion of your personal data held by nurtar. We make it straightforward to exercise these rights — just reach out to our support team and we'll handle it promptly.
nurtar only collects the personal data that is genuinely necessary to provide our services, verify your identity, process transactions, and comply with regulatory requirements. We don't collect data for the sake of it.
This Privacy Policy is written in plain, readable English — not buried in legalese. We want every nurtar player, whether you're in Manila, Cebu, or Davao, to clearly understand how your data is handled.
nurtar's data practices comply with applicable Philippine data protection laws and PAGCOR regulatory requirements. We take our legal obligations seriously and review our privacy practices regularly to stay current.
This Privacy Policy applies to all personal data collected by nurtar through the nurtar.net website and any related services. By using the nurtar platform, you acknowledge that you have read and understood this Privacy Policy.
nurtar ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the nurtar online gaming platform. This Privacy Policy describes our practices regarding the collection, use, storage, sharing, and protection of personal data in connection with your use of the nurtar platform accessible at nurtar.net.
This Privacy Policy should be read together with our Terms & Conditions, which are available at /terms-conditions. Capitalized terms used but not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions.
nurtar operates in the Philippines and is subject to applicable Philippine data protection legislation. We take our obligations under these laws seriously and have designed our data practices to meet or exceed the requirements they impose.
If you have questions about this Privacy Policy or how nurtar handles your personal data, please contact us using the details in Section 15. We are happy to explain anything that isn't clear.
nurtar collects the following categories of personal data from players and prospective players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address | Account communication, support, regulatory notices |
| Financial Data | Payment method details (GCash number, bank account details, debit card details), transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud detection, service improvement |
| Usage Data | Games played, bets placed, session duration, bonus usage, login history | Service personalisation, responsible gaming monitoring, analytics |
| KYC Documents | Copies of government-issued ID, proof of address, selfie verification | Regulatory compliance, identity verification |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, dispute resolution, service improvement |
nurtar does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law or regulation (for example, problem gambling self-declaration data collected for responsible gaming purposes).
nurtar collects personal data through the following means:
nurtar uses your personal data for the following purposes:
nurtar will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for the new processing activity.
nurtar processes your personal data on the following legal bases:
nurtar may share your personal data with the following categories of recipients:
nurtar does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. All third-party data sharing is strictly limited to what is necessary for the purposes described in this Privacy Policy.
nurtar uses cookies and similar tracking technologies on the nurtar platform to enhance your experience, maintain session security, and gather analytics data. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the nurtar platform. For more information on managing cookies, refer to your browser's help documentation.
nurtar retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general guide, nurtar applies the following retention periods:
When personal data is no longer required, nurtar will securely delete or anonymise it in accordance with our data disposal procedures.
nurtar implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:
While nurtar takes data security seriously, no system is completely impenetrable. You are responsible for keeping your account credentials confidential. If you suspect unauthorized access to your nurtar account, contact our support team immediately.
Subject to applicable Philippine data protection law, you have the following rights in relation to your personal data held by nurtar:
To exercise any of these rights, please contact nurtar support using the details in Section 15. nurtar will respond to all valid requests within thirty (30) days. In complex cases, this period may be extended by a further sixty (60) days, in which case we will notify you of the extension and the reason for it.
nurtar will not charge a fee for exercising your data rights in ordinary circumstances. However, we reserve the right to charge a reasonable fee or decline to act on requests that are manifestly unfounded or excessive.
The nurtar platform is strictly for adults aged 21 years and above, in accordance with Philippine gaming regulations. nurtar does not knowingly collect personal data from any person under the age of 21.
If nurtar becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the nurtar platform, please contact us immediately using the details in Section 15.
21+ Only. Gambling is addictive. Know when to stop. nurtar is committed to preventing underage gambling and takes all reports of underage access seriously.
nurtar primarily stores and processes personal data within the Philippines. In some cases, personal data may be transferred to and processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international KYC verification services.
Where such transfers occur, nurtar ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses with the receiving party that provide protections equivalent to those required under Philippine law.
The nurtar platform may contain links to third-party websites or services. This Privacy Policy applies only to the nurtar platform. nurtar is not responsible for the privacy practices of any third-party website or service, and we encourage you to review the privacy policies of any third-party sites you visit.
nurtar reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via email or prominent notice on the nurtar platform at least seven (7) days before taking effect. The "Effective Date" at the top of this page will be updated to reflect the date of the most recent revision.
Your continued use of the nurtar platform following the effective date of any amendment constitutes your acknowledgment of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how nurtar protects your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or nurtar's data practices, please contact our Data Privacy team:
Email: [email protected]
You may also reach our general support team at [email protected]. Our team is available 24/7 via live chat on the nurtar platform and aims to respond to all email inquiries within one (1) business day.
If you are not satisfied with nurtar's response to a privacy concern, you may have the right to lodge a complaint with the National Privacy Commission of the Philippines or such other competent supervisory authority as may have jurisdiction over nurtar's data processing activities.
Gambling is addictive. Know when to stop. nurtar is a real-money gaming platform for players aged 21 and above only, in accordance with Philippine gaming regulations.
For responsible gaming tools and support resources, visit our Responsible Gaming page.
Now that you know exactly how nurtar protects your privacy, you can enjoy our full range of games with complete peace of mind. Slots, live casino, bingo, and more — all built for Filipino players.
21+ only. Gambling is addictive. Know when to stop.